Refund policy
Returns & Refunds
Thank you for shopping with RealFaith.
Because most of our products — including merchandise and books — are made to order or fulfilled through print-on-demand partners, we do not accept returns or exchanges.
No Returns or Exchanges
We do not accept returns or exchanges if:
-
You ordered the wrong item
-
You selected the wrong size or format
-
You changed your mind
-
You no longer want the product
This policy is in place because items are produced specifically for each order and cannot be restocked.
Damaged or Incorrect Items
We do honor special situations where:
-
The item arrives damaged
-
The wrong item was received
If you experience any of these issues, please contact us within 7 days of delivery at [email protected] with:
-
Your order number
-
A description of the issue
-
Clear photos of the product
If approved, we will offer a replacement or refund at no additional cost.
Additional Information
We are not responsible for:
-
Incorrect shipping addresses provided by the customer
-
Delays caused by shipping carriers
-
Customs or import-related delays
Contact
If you have any questions, please contact us at [email protected].